Legal

Data deletion

Last updated: 30 June 2026

What data we hold from Meta

When you connect a Meta (Facebook) ad account to Osoro GEO, we store the following data obtained via the Meta Marketing API:

  • Ad account details. Your ad account ID and name.
  • OAuth access token. A long-lived token that allows us to pull ad performance metrics on your behalf. This is stored securely and is never exposed to the browser or other users.
  • Ad performance metrics. Daily spend, impressions, clicks, conversions, and revenue figures pulled from your connected ad accounts.

We do not store your Facebook profile data, personal timeline content, friend lists, or any data beyond the ad performance metrics listed above.

How to disconnect Meta and delete your data

You can remove your Meta data at any time in two ways:

  1. From the app. Go to Studio → Ad Performance and click Disconnect next to your connected ad account. This immediately revokes our access and deletes your OAuth token and all associated ad metrics from our database.
  2. By email. Send a deletion request to hello@osorosolutions.com with the subject line "Meta data deletion request". Include the email address associated with your Osoro GEO account and we will delete all Meta-sourced data within 30 days and confirm by email.

Revoking access from Facebook directly

You can also revoke Osoro GEO's access to your Facebook account at any time from Facebook's settings:

  1. Go to Facebook → Settings & Privacy → Settings → Security and Login → Apps and Websites.
  2. Find GEO Osoro Solutions and click Remove.

Revoking access from Facebook invalidates our stored token. To also delete the ad metrics already pulled, follow one of the steps above or email us.

Questions

For any questions about your Meta data or this policy, contact hello@osorosolutions.com.

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